Luxe Laundries Privacy Policy

Effective Date: June 6, 2025

Last Updated: June 6, 2025

1. Introduction

This Privacy Policy describes how Superclean Holdings I, LLC, Superclean Management LLC, and their affiliates doing business as Luxe Laundries and Luxe Laundry Express ("Luxe Laundries," "we," "us," or "our") collect, use, disclose, and protect your personal information when you use our services, visit our website at ungownuniced.cfd, use our mobile app, or visit our laundromat locations.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Information You Provide Directly:
  • Name and contact information
  • Address for pickup/delivery services
  • Account details for loyalty programs
Information Collected Automatically:
  • Website usage via cookies and analytics tools
  • IP address and browser/device info
  • Geolocation (with your consent)
Payment Information:

We do not store credit card details. Payments are securely processed by trusted third-party providers.

Non-Personal Data:

We may also collect anonymized or aggregated data such as demographic trends or usage patterns.

3. How We Use Your Information

To Deliver Services:
  • Process laundry requests and manage your account
  • Schedule pickup and delivery
  • Support loyalty programs
To Communicate:
  • Send updates and service messages
  • Respond to inquiries
  • Promote new offers and services
For Business Operations:
  • Enhance service quality and security
  • Understand usage trends
  • Meet legal obligations

4. How We Share Your Information

We do not sell personal information.
We May Share With:
  • Payment processors
  • Technical and security vendors
  • Marketing and analytics providers
  • Legal authorities, when required
Business Transfers:

If Luxe Laundries undergoes a merger, acquisition, or sale, your data may be part of the transferred assets.

5. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the right to:

  • Know what personal info is collected and why
  • Request corrections or deletions
  • Opt out of sale/sharing (we don’t sell data)
  • Be free from discrimination when exercising rights

To exercise these rights, contact us at [email protected].

6. Cookies & Technologies

We use cookies to support functionality, analytics, and personalization. You can manage cookie preferences via browser settings.

7. Data Security

  • Encrypted data transmission
  • Internal access controls
  • Routine audits and compliance checks
Note: No system is 100% secure, but we take your data protection seriously.

8. Data Retention

We retain data only as long as necessary for business operations or legal compliance. After that, it is deleted or anonymized.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them.

10. Contact Us

Luxe Laundries
8605 Santa Monica Blvd PMB 99462
West Hollywood, CA 90069
Phone: (323) 480-1232
Email: [email protected]